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IT infrastructure library (ITIL) & ITSM  
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ITIL, ITSM and CRM Related Web Links

Including Security and Outsourcing



In no particular order:

  • ITIL Training
    ITIL Training World offers an outstanding online training course.

  • OGC
    Office of Government Commerce

  • ISO 17799 Portal
    Directory of Information for ISO17799 & Security Risk Analysis

  • Fedworld
    Government information portal

  • IT Outsourcing
    Information on IT outsourcing and the Outsourcing Toolkit

  • CCTA
    Web site of the CCTA

  • Security Policies - Compliance Made Easy
    Compliance with Internal Security Policies

  • CRM
    Resources for customer relationship management

  • AS/400 Security World
    AS/400 Security Portal

  • Enterprise Security World
    Unix, Linux, iSeries, NT and OS/390 Security Specialists

  • ITSMForum
    IT Service Management Forum SA

  • Security Risk Analysis: How & Why
    Alternatve Risk Analysis Site

  • EXIN
    Examination Institute

  • BS 7799 & Compliance
    Another Alternative: Compliance with BS 7799

  • CIO
    CIO Magazine


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